If the company uses BIA (Business Impact Analysis), before the disaster, in reality, then the week after the disaster, assess the objectives of the BIA. The disaster is the possibility of a disaster recovery plan to attempt an emergency plan, and you can say what "good" and evil, what is wrong with the "bad".
If the company should not be an impact assessment to be done or not a disasterrecovery plan, you can use this book useful for the verbal and the general course of Katrina learned tested.
Hazmat Awareness
Like many other companies, they have a contract with the Disaster Recovery Plan. I had this problem with respect to the adoption of the TK / TK Department have adopted the approach of the BIA or a disaster recovery plan has not been tested in space
Emergency planning and management - "Disaster Recovery"
This item will be in different subjects, each dividedInstallation of a transitional phase to another. Issues;
Emergency planning and management - Disaster Recovery.
How to identify and interest.
Succession planning.
ORA - awareness obvious relationship.
Overview of emergency planning and management - "Disaster Recovery". Voice communications and the general lessons of Katrina
Disaster Recovery, identification of the critical element in determining the central businessto protect the functions and processes and / or restoration of these functions in case of disaster. The strategy is a plan for the restoration of the facts, not opinions or assumptions.
Relief operations must be addressed in all cases the company. If society is not a disaster, and prepared the victim of a disaster that would be the recovery difficult, costly and lost man-hours/money reactionary, butPreparation will be the norm.
I do not want to go through the process of the BIA or the preparation of a disaster preparedness plan, as there are many Internet resources and books on the subject. Link at the end of this article is available. I will be certain aspects of real experiences that are useful in the development of the BIA and disaster recovery.
exploration risks:
The risk of a three-step process that is a riskRisk assessment and action plan for the construction and operational risk (s). I suggest that, in determining the traditional process of risk identification one step further, and risk (s) for each month of the year.
1. Step phase.
Determine your risk. The risk must be considered, and all lots of the following:
A. Companies in a flood plain?
B Your job in a tornado zone?
Company C in a hurricane zone?
D. If theStore in an earthquake zone?
E. Your company is more vulnerable to forest fires?
D. Is this your business using fires for commercial purposes?
G. The Corporation of a station, airport or port in the region?
MB states its work around the system of government?
I, your business is heavily dependent on external companies outside?
J. The commitment of incoming and outgoing roads / bridges restricted?
Risk (A) (E) the impact of natural disasters andentire communities.
Risk (F), mass evacuation of the Company and / or temporary closures due to industrial accidents, fires or subject.
Risk (G), a company can pay for a mass evacuation and / or temporary cessation of terrorist activity, or release of hazardous substances.
Risk (H), the mass evacuation of companies and / or temporary closures due to terrorist activity or impending problems.
Risk (I), the company's external financial and / or proceduresProblems. Imagine a major supplier of claims in bankruptcy proceedings or suddenly the target of hostile takeover or a merger / acquisition of one of your competitors.
Risk (R) can have a business loss of income due to damage to a Main street / road or bridge. Imagine if a company can not be resolved on the peninsula and the main bridge or dam.
2. Step in risk assessment:
Use these risks and evaluate risk assessment maps to identify the person.
* The risk assessment of eachMonth
JFMAMJJASOND overall risk
Floods
Tornado
Hurricanes
Earthquake
Wildfires
Fire / Industrial Accidents
Terrorists and Hazardous Materials
Government troops arrested
External processes
Tours
* - The risk assessment of the likelihood of risks and their impact on business. The probability that a 1 = (none or very low probability of risk) of low risk, 2 = moderate (probability)3 = high. (The risk is imminent or likely directly).
*- The economic impact of revenue and cost recovery. 1 = Low (minimal loss of revenue and recovery), 2 = moderate (loss of income and / or collection costs are important), 3 = high (loss of revenue and cost recovery are important).
Each member of the class card and use a comprehensive risk assessment of telecommunications is based on a brainstorming session. Remember that the rigidityContrary opinions are open to the public.
For example, if the company should be exposed to the hurricane season in the Gulf Coast. The risk of a company in the Gulf of Mexico is as follows:
* The risk assessment of each month
JFMAMJJASOND overall risk
water at high 1 1 1 1 3 3 3 3 3 3 3 1 26
Tornado 0 0 0 1 2 2 2 2 2 2 1 0 14
Hurricanes 0 0 0 0 0 6 6 6 6 6 6 0 36
Earthquakes 0 0 0 0 0 0 0 0 0 0 0 0 0
ForestFire 0 0 0 0 0 0 0 0 0 0 0 0 0
industrial fire / injury 0 0 0 0 0 0 0 0 0 0 0 0 0
Terrorists / Dangerous 2 2 2 2 2 2 2 2 2 2 2 2 24
The government imposes closures 2 2 2 2 2 2 2 2 2 2 2 2 24
External flows 0 0 0 0 0 0 0 0 0 0 0 0 0
Lanes 2 2 2 2 2 2 2 2 2 2 2 2 24
Flooding - the company is in the water, but with increased physical activity. The story added that the floodplain shown, but it is usually caused by storm surges. therefore increases the riskDuring the hurricane season.
Tornado - Tornadoes have been known to accompany hurricanes and tropical depression.
Hurricanes - from April to November, the company very vulnerable to storms that have significant revenue and cost recovery for lead.
Earthquake - The company is not known earthquake zone. This risk can be ignored.
Forest Fires - The Company is not near a forest. This risk canignored.
Industrial / Events - the company is near an industrial park. This risk can be ignored.
Terrorists and / or dangerous - not the traditional society targets of terrorist acts and activities close to the company in a traditional target of terrorists. The company is located near a railway line, and subject to the disposal of hazardous spills.
government shutdown - a military base close to the company, and to extinguish orCurfew.
External events - the company manages internal processes
Sustainability - society is divided between the two bridges and a road. It is possible that the accident could be a bridge impassable, limits the travel of employees and customers.
For example, a risk assessment paper, the company must in the event of a hurricane (36) Flood (26) or fire disaster (14) Tornado and the company is mainly caused by earthquakes land and forest are ignoredFire.
You can also tend to May, the airline has to offer;
1. Concerned about flooding and hurricanes and tornadoes in
2. The company should prepare for hurricane season.
In addition to the company concerned and the runway, and, where appropriate, lobbying the state / federal agencies to improve access.
3. action plans and practical construction stage.
After HurricanesThe biggest threat to society. Independent evaluation can be made in advance of a hurricane;
Understanding of hurricanes and their effects
definition of the functions of hurricane risk in society Better,
The improvement of hurricane-resistant and protective
Promoting the safe design and hurricanes.
The company will also be prepared for floods and tornadoes.
Succession Planning:
The sequence is defined as follows:
(1). Series, a series of persons or things coming one after another in time
(2) Includes the following sequence
(3) the registration of title or position: the position or title, the law or the order in which it is absorbed.
succession planning, which are used in this article, and the traditional business sense, is simply what "and" can do "if such a person to identifyavailable. You can use this "contingency planning", and show that in addition to two other important aspect - what are the tools you need and you can do from afar?
Succession planning is not only a sign for the organization and labeling, the "alternate". Since the company must identify and assess risks that need to identify the key staff of the essential components of an enterprise, and whether such orders can be done remotely,What tools are needed and that the person is more convenient backup.
I will be the company's PBX Manager as an example;
The PABX system to manage much more than the technical aspects of telecommunications, giving preference to the service call / demand for labor, administration of plant personnel. It is more likely responsible thing for telecommunications services agreements, contracts, mobile phone orders and also responsible for the mobile phone.
ItWe know what the current systems of the situation and understand the internal processes that the broker is not well written emergency plan. The continuity is not a true snapshot of society at any given time, but in good condition changing environment of business, only the manager of PBX.
distributed, for example, the manager of PBX is the only man in the pager bill in an inner envelope, white, and 30 days late, shortly before theBusinesses affected by the disaster.
This does not mean that the need for continuity planning should be ignored - quite the contrary. These processes, which can be assigned, it should be easy, in a written / printed perform succession planning e. is important to add on this process, especially if a certain risk that the alarm system.
Assessing the risk of hurricanes, the company identified as the main risk for the company. Fortunately, hurricanes are to do with notice.In this case, the successive plans an excellent opportunity to reduce the survival of voice communications company.
Not only that some of the hurricane warning, usually accompanied by a mandatory evacuation. Assuming that the company knows that a hurricane heads their way. The company is owned by the hurricane preparedness program, qualified personnel ready and must comply with the mandatory evacuation. Whatthe next step?
In many cases, "What happens next?" The play-by-by-ear, but a succession plan in effect - "What happened with -." One aspect of the challenge the process - without a doubt. This is not a process to develop a response plan.
Proposals to improve planning.
1. Stage: Follow the instructions to create the traditional plan of succession and continuity.
2. Stage: I have a review meeting before the catastrophe, if possible.
VaiYour latest business continuity plan and the corresponding PIN-points that have changed.
Get new problems are not resolved.
Update phone numbers and collect live where all team members,
3. Step Continuity Planning + = better planning.
PBX Manager, they must leave the region, the company plans to conduct on-site to pay. He knows where all the other members should have drawn criticism from the company (must be planned well in advance).
The site, a safe in a hurricane or a hazardous area, the property is not a nurse or Emergency Operations Center is not a danger zone
PBX Manager, all documents in the Business Continuity Plan
This PBX Manager is a fax, or access to a fax machine,
They invited us to his office PBX Manager, telephone for remote sites
PBX leaders must be prepared toOperating system from the temporary directory at least several weeks.
What is the difference between a normal succession plan? The answer: a pre-paid and pre-qualification. For those who are late after an evacuation, you know how difficult it is in a hotel room. Spend your valuable time calling hotels, last minute, served to entire business processes across the enterprise, and create your personal property.
When Hurricane Katrina landed, we had a major / criticalThe staff of the United States, and had to wait until the check-in. If the recovery process designed to help pay for everything from a central, pre-ground.
singing lessons learned from Hurricane Katrina.
1. Lesson: The site Gay / Emergency Operations Center.
The company signed a contract with the designated EOC with me, his voice a little communication Norstar. The company estimated that the damage - two days after Hurricane KatrinaThe main building is extensive and has decided that the BCM-400, an ISDN PRI and DID update the order of 100 numbers WCC. Tools and equipment were ordered and in order to achieve regional Bell companies.
The lesson: I knew that if a natural disaster area, the recreation areas by FEMA and Homeland Security checked I do not know what follows the internal security of a commuter Bell, regional electricity and others.The priorities of the overall homeland security - so we waited a few weeks so that telephone service has improved.
2. Lesson: The succession plan should be "the return of the crew."
In addition to the advice I gave above, succession planning, you should also check the "uncertainty". Insecurity is a terrible feeling. I can not work? When my house? What happens next? I'm not a sociologist, but it has been observed, andmany of these feelings. I noticed that people do sort of normal - and we spend so much time at work - people want to work again.
It's a good article on human factors. ([HTTP: / / www.ccep.ca/news0205.html])
The lesson: The WCC is not a man, is not it critical support. If workers are not necessarily due to start work from the front, a heavy burden on the limited resources of companies and WCCThe voice and data communications. This burden, and the fact that we now support the additional equipment and / or services, additional staff - again with the priorities set by Homeland Security.
Return rate of staff with a single word about the fact that staff do not return to society, simply because you have a table. The rate should be controlled;
A) There is an office available
B) It is a phone / faxMachine
C) A group of networked computers
D) The work is done better in this position.
If you do not return, staff qualifications, then people will return to the table and begin to perform;
A) A telephone / fax
B) A group of networked computers.
Of course, it is a burden on the technical side and the supply line.
Awareness obvious link (ORA):
NOW is a term I created in my imaginationBook, "Chaos" and will play on the word. NOW "awareness obvious relationship" means essentially "everything is connected, and relational road links." Everything is in the grand scheme of things that you keep your relationships often take for granted.
The lesson: Consider the company procedures that can not be controlled. For example, the fact that we expect the order ISDN PRI, but as long asRegional Bell answers our responsibility to national security.
Some examples of this:
Note: The supply lines of society - following the aftermath of Hurricane Katrina, the supply of certain product lines (gas, food, ice, water, electronics, etc.) with very limited. Sat empty shelves at Best Buy, Wal-Mart and Circuit City. I bought a home PC and laptop on the storm, and it was a very expensive laptop (one of the few models left on the shelf)For the new BCM-400, which he bought.
Plan your husband - he knows what the company is a big part of the company and the "Connect" and beyond. In fact, the funds made available - resources. After the disaster, the company itself is off-based business.
Expect to water and wastewater suspended. Is there enough water for the EOC to help employees? In the food and waste disposal.
Supporting DocumentsI usually do. For example, diesel generators and supply chain-Touch? Generators, fuel much faster than you think. Is there someone on staff for maintenance of diesel generators? Who is responsible for ensuring that two operating and fuel on a 24 / 7?
uninterruptible power supplies (UPS) - usually at the bottom of the rack-mounted and communication is an integral part of voice and data. Ifit prone to flooding? If the UPS must be replaced, then the employees? (Some UPS systems are extremely difficult). And if you can not be replaced, then the extension cable for multi-socket switches and routers?
Finally, press the existing regional Bell T1 half in a different location?
Article Charles Carter
Web pages, BIA, business continuity and disaster planning:
Succession Planning(Http: / / www.bdc.ca/en/my_project/Projects/growth/succession_planning.htm?cookie 5Ftest% = 1)
Business Continuity ([http://www.thebci.org/London 20Firsts.PDF%])
Workforce planning ([http://www.hr.state.tx.us/workforce/04-704 20WorkforceGuide.PDF%])
General Affairs Link (http://www.businesslink.gov.uk/bdotg/action/Title)
Disaster Recovery (http://www.disasterrecoveryworld.com/)
FEMA document ([http://www.fema.gov/library/prepandprev.shtm])
NationalResponse Plan (http://www.dhs.gov/dhspublic/interapp/editorial/editorial_0566.xml)
Article Charles Carter
Pbxinfo.com
E
CS2 Communications, LLC
This article is also available for download in PDF format [http://www/pbxinfo.com].
Note: This article contains the tables. If you can not see tables in PDF format http://www.pbxinfo.com
Emergency planning and management - "Disaster Recovery"
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